Bonobos was founded on a simple principle: Men's clothing should actually fit, and shopping for it should be totally painless. The brand offers top quality clothing from head to toe at an affordable price point, including suits, denim, button-downs, and more. Customers praise the frictionless shopping experience, with free shipping and free returns to help dial in the perfect fit. The brand's retail stores provide a tailored shopping experience, with super friendly and helpful guides who offer personalized recommendations and service. Customers highlight the exceptional assistance from staff like Jacob, Esme, and the standout Ted, who is described as a "master of his craft" and someone who deeply cares about his clients. Overall, Bonobos is a fan-favorite brand known for its quality products and outstanding customer service.
Chike is a lifesaver. Forgot shirts for a work trip and he hooked me up
November 2025
Great experience at the 2nd St location in Downtown Austin. Ted was a great Guideshop Manager and ambassador for Bonobos. He helped get me sized for a groomsmen outfit. Ted was very helpful and knowledgeable about his craft. Will come back again!
November 2025
Super friendly and helpful guides at the 2nd Street store. They have a nice selection and reasonable pricing. Their model works well for me.
