-
October 2023 by Janelle Perez :D
Each time I’ve had to come here I’ve had bad experiences and it genuinely just gets worse each time. The individuals who work there usually are NO help what so ever. When I first ordered my computer here I had the worst experiences just trying to pick it up and each time I spoke with someone, it was some random kid who you could tell didn’t know what they were doing. A few months later after having my computer I go today to ask if they could help me fix my computer. One of the first questions I get is, “Is it charged?”. I received no help what so ever and was only told they could not help me. Honestly that place is hiring some of the most rude and incompetent people ever. Not only was I unable to get my computer fixed, but had no help what so ever. The only thing you’ll ever get from coming here are some rude 20 year olds who don’t actually know what they are doing, and lack basic communication skills. I try to be a patient person, but after several visits of the same experience something has to be said with the individuals they are paying to do quite literally nothing. Please do not go here, if you must then try speaking to an older individual. The older workers actually give help and know what they are doing. Overall, just disappointed with the customer experience and honestly unbelievable that some of these people are getting paid to not actually do their job other than being rude, ignorant, and providing no help. Please do not waste your time, money, or breath on these people.
-
October 2023 by luz araguz
Walking in, found what I was looking for and the service was quick! Cashiers were super nice and helpful
-
October 2023 by Emily Nejad
Shopping here was such a lovely and enchanting experience. All of the employees are so amazing, especially that one with the Edward Cullen name tag. 10/10 will definitely be shopping here again.
-
October 2023 by Nico Pico
Didn’t buy anything but the associates were quick to offer help :)
-
October 2023 by Phuc Dinh
I had an enjoyable and smooth experience buying the adjustable laptop and phone holder. The staff are very nice and helpful, and they help me with the shopping experience.
-
September 2023 by Esteban Perea
Never had a worst customer service. Bought a Dell Inspiron from them last year, it wasn’t after a month that it started failing, came to them to get it repaired and they never helped me, the warranty didn’t work either since they completely decided to ignore it. today was my last attempt to get it fixed, asked for them to open the record of my purchase so they could see the difference between the purchase date and the first request for service and the record was not even there. The laptop was aprox. 1100, and they are trying to charge me 354 for the repair
-
September 2023 by Anita Harbor
Bookie was patient, informative, and helpful while I purchased my first iPad! Many thanks to Boomie ?
-
August 2023 by Anna Scandalis
If you don't need whatever it is you're ordering right away, and if you don't necessarily need any communication about your order whatsoever, and also, if you don't care about whether the funds you're spending on that item are actually taken from your account so that you don't have to watch your spending very carefully so as not to over spend and end up not having the amount needed for that purchase, then go ahead and place your order!But if you care about any of the things I just listed, source your product elsewhere.Ordered a $2k laptop on 8/5. Confirmation received with order number. Funds subtracted from my checking account.On Sunday, 8/12, my checking acct suddenly had $2k more than it did that morning. The first call was to my bank, because surely someone over there had made a big mistake. When I figured out it was the computer, I had a mild panic attack thinking that my order had been canceled. I start shopping frantically for an alternative.Monday morning, I call in and was told, no, my order is not canceled, it's just that the hold on my funds was released. WHY??? Now I have to watch every penny in order to be sure the order amount is in there for when it does ship. Whenever that is...Now I'm told today that the computer is shipping on Friday, the 18th, but no idea what shipping method or even a tracking number. So something that I ordered 2 weeks ago is finally shipping the Friday before classes start. Will we even get it by Monday? I DON'T KNOW!Absolutely ridiculous way to do business. The least they could do is communicate their fulfillment times. Never again.
-
August 2023 by Lauren Stephenson
amazing service that was quick and the cashier, Elizabeth, was awesome!
-
August 2023 by K Brown
Very convenient location on campus with student discounts....They also stock and repair MacBooks.
-
May 2023 by Olivia Ham
I took my computer in and it ended up needing a new hard drive and heat sync. They said they had to order a part and didn't give me an update for over two weeks, which in this day and age seemed like a long time for a relatively standard part to come in, but maybe they just have a slow distributor. Wouldn't have been as big of a problem if it wasn't finals week, but you can't control when your computer breaks. The repairs went relatively okay, but my computer came back with a couple deep scratches on the cover. I take very good care of my computer, so the scratches really bother me and I can't fathom why a repair store (who deals with other people's computers all the time) would let not one, but two deep scratches in different places to happen to my computer and then HIDE them under the box that was rubber banded over my computer at pick up. I am very disappointed and will be telling everyone I know to stay away.
-
February 2023 by Bri Bri
Bought something from them, which supposedly included a warranty, went back to the store said its not covered. I had issues with the product 1 day after purchase, went back to them nothing, now a few weeks later its practically dead.
-
February 2023 by Anne Haenel Chandler
Kindly worked with me to return a product that I purchased in error!
-
January 2023 by L Howell
Waste your time at this place. False advertising on at least 2 matters No in store student discounts as advertized You can do the dicey, time burning mail in rebate and maybe get something back in 2 months. Plus even with the discount you are out full list and could get a better deal on Amazon without the ripoff rebate scam. Also no Lenovo units as advertised, only high priced models at full price. Plus, boss man ignores your statement of what you want and goes for the upsell.
-
September 2022 by Matthew R Heideman
The Campus Computer Store represents the gold standard of computer sales customer service. The staff will go above and beyond to make sure that you are a satisfied customer. Even in a supply chain shortage and through manufacturer’s shortcomings, Ray and the team at CCS were willing and able to make things right. I highly recommend making your next computer purchase at the CCS.
