CarMax in Austin, TX, offers easy car buying and selling with no haggling or pressure. The business carries a large selection of used cars, trucks, and SUVs, making it easy to find what you want in one place. The process to sell a car is very easy and quick, often completed within an hour with kind and helpful staff. Employees are described as extremely helpful, personable, patient, accommodating, and knowledgeable, making the process super smooth and easy. The experience is overall very pleasant with a no-pressure approach, fair and seamless trade-in values, and reassuring extended warranty options like MaxCare. This warranty provides long coverage and allows repairs at any RepairPal certified shop. Additional benefits include a 10-day return policy and a standard 90-day warranty. Customers are advised to take advantage of the 24-hour test drive to have the vehicle inspected by a trusted mechanic before purchasing. While the in-house financing interest rates are noted as high, the process with outside financing remains seamless. The business will buy your car even if you don't buy theirs.
Huge thank you to *Jessica Richard* she helped me purchase my first new car later came back to purchase my second car with her and like always she makes the process super smooth and easy.
April 2025
I had never been to Carmax before, but was extremely pleased with their ease in buying a car there. Ali, at the N. Austin location was extremely helpful, personable, and patient and I would highly recommend working with him!
April 2025
CarMax gave me a great deal for my car! The experience was super streamlined and I even got a Lyft ride home!
