Chase Bank offers a range of banking services including checking, savings, and mobile banking, supported by deposit products from JPMorgan Chase Bank, N.A. Customers have praised the staff for their professionalism, friendliness, and willingness to go above and beyond to assist. Tim Jensen and Timothy Jenkins received particular praise for their helpfulness, work ethic, and dedication, often helping customers out of difficult situations. The branch environment is noted as clean and welcoming. However, some customers expressed frustration over the removal of the drive-through ATM, which they found inconvenient. Overall, Chase Bank is recognized for its excellent customer service and helpful staff.
The guy names Timothy Jansen super welcome person and he helps me a lot to open my new account. Very welcome person. YOU ARE THE BEST❤️
April 2024
Banker Tim Jensen helped me out of a financial jam and truly went out of his way, went above and beyond to help this chase customer. Grateful for his professionallism, his followup, and his work ethic. Tim will flat out just Get It Done! Thank you Tim!!! A+
February 2024
Absolutely the best customer service today at the Slaughter/Mopac location from Emilio!! He’s very knowledgeable, professional, friendly and a very patient young man. He went above and beyond to help us today. Thank you Emilio!
