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October 2025 by Matt W
Terrible urgent care! Took 2.5 hrs to be seen & there were 3 ppl in the lobby.
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September 2025 by Ernestina Dufie Aning
Very good people over there, efficient and effective.
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September 2025 by Ariana Fernandez
They only seem helpful if it’s a work-related injury. For anything else, you’re better off going straight to the hospital.
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September 2025 by Billie Engelbrecht
From the moment I checked in, and the nurse everyone was very friendly and welcoming. My wait was less than 5 mins. I would definitely go back again if needed.
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September 2025 by anthony anderson
Staff were very nice and friendly and I was in and out of the office quickly.
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September 2025 by Jerry Babauta
Thank you Mr. David Erben for your help with my hand therapy. The last two visits is nothing but good news.
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September 2025 by Katavious Hodge
This was my first time having physical therapy there. And Jacob is incredibly talented , nice ,polite, kind and knows his stuff; Jacob is very very knowledgeable, respectful and looks good 👍🏽.🤩.
Now from the front desk to the Dr’s and everyone that works there is polite, nice, kinds beautiful and respectful. Thank you team for making it comfortable for us!!🥳🙏🏽😁.
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August 2025 by Valeriia Bychkova
Don’t even call them at first they will sigh into the phone as if you got on their nerves with just one call, and then they will yell at you when you ask questions, simply because they are too lazy to answer, they don’t want to do their job!!!!
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July 2025 by S W (Faithful is He)
Dr. Mansfeld is excellent and truly cares for his patients. A discerning physician who is focused on achieving the best possible medical outcomes for his patients who have been seriously injured. I've encountered and worked with many doctors and he advocates for those who are vulnerable and treats everyone with dignity.
Front desk staff and management need better training with customer service and active listening skills, such as waiting for someone calling in to finish their sentence and not be cut off multiple times. Lack of common courtesy with a dismissive and disrespectful tone.
Management was quick to side with other co-workers without having witnessed the conversation. This poor customer service is becoming more common place with front desk staff in clinics everywhere- more so for underserved and low-income populations. In fairness to the manager however, she admitted to her shortcomings and a sincere apology was offered.
Don't be afraid to push back if you feel disrespected as a patient or family member. Compassion and professionalism should be standard in healthcare- even in non-licensed personnel.
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July 2025 by Linda Copenhaver
Quick check in, the staff are nice
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July 2025 by Dr.Laxman Yadav
Horrible experiences, too much waiting
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June 2025 by Harold Beard
Good visit
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June 2025 by Kevin Crawford
Awesome Therapist. Very kind. And Helpful.
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June 2025 by Mario Garcia
They said I had a vision problem, but in the end, it wasn't like that. I think they did it to charge me.
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June 2025 by Kathy Bradshaw
Even though I had an appointment, it was still a 40 minute wait for a very short appointment/check (this had not happened at the other Concentra locations involved in my treatment). Other than the wait, the staff was friendly.
