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8:30AM - 6PM
306 E 10th St, Austin
Credit Unions
8:30AM - 6PM
1200 W 42nd St, Austin
Credit Unions
“Each time I go into the PECU branch on 42nd street the service, expertise and helpfulness have been wonderful. I’m happy to have been banking with PECU for over 40 years.”
“Greater Texas credit Union has always been good to me. I have Financed a work truck, my Daly driver Toyota, and two motorcycles through the credit union.
I have also had a couple of loans for other things. Everyone is always nice and smiling and everyone seems to know my name. I appreciate that.”
“Excellent service! Noe Geraldin provided outstanding customer service. I was having a difficult time understanding the process of refinancing my car loan, and Noe quickly switched to my first language, Spanish, to explain everything clearly from the beginning. The entire process was smooth and easy after I submitted my paperwork. I truly appreciated the patience, professionalism, and support. I highly recommend this place. Thank you again!”
“I've been with this credit union since 2016. Today, Jose helped me fix an issue I was struggling with. He patiently answered questions and I changed my mind about going to a different entity.”
8:30AM - 6PM
15800 Ranch Rd 620 N, Austin
Credit Unions
“Lauren was a great help! She was on top of everything and did it in a very fast manner. She got approval for management and they did everything to help facilitate and take care of the current members. I really appreciate all their help and would definitely recommend them for your credit union! Thanks so much”
8:30AM - 6PM
8013 Centre Park Dr, Austin
Credit Unions
“I have always had such a good experience with Public Employees Credit Union/Walnut Creek branch. It was my first bank.
They are always VERY nice and helpful. Latest employee who helped me was Tessa. She went above and beyond to help me. Amazing bank employee. You won't be disappointed.”
“Seldom more than a short wait. Friendly / courteous staff and efficient service. Their rates are also competitive. Many services that banks charge for are available at no charge.”
“I recently applied to refinance two of my auto loans with Capitol Credit Union: one for my late model Toyota and one for my late model Honda. I was delighted to qualify for excellent rates that beat my existing auto lenders'' rates, which I had taken out only a few months ago at each dealership. The service was fast and friendly, as well. The auto loans team at CCU took care of things for me quickly and got me funded in no time. Thanks, CCU!”
“Easy to use app, has everything you need when it comes to your deposits and transactions, love the notifications, security alerts and security measures they use when it comes to suspicious activity. 5 stars definitely!!”
9AM - 5PM
3600 W Parmer Ln #200, Austin
Credit Unions
“Over the past few months, we have financed two automobile purchases through Amplify. Their online application was simple, and they worked with us multiple times when we changed our minds throughout the process. In the end, they were able to quickly and efficiently close with the dealerships. Very professional and responsive team - will definitely do business with them again!”
“One of the best Branches I've been to. They are always quick and very very friendly! The manager is always quick to help to the best of her ability when I've needed it, but the other ladies are super friendly as well! I've never had to wait for service either”
“This is my second time working with THCU, and I have had a great experience both times. The team is fast, efficient, and easy to work with. My loan officer, Dan, handled two of my car loans and also assisted me through the total-loss process for one of my vehicles. He was professional, responsive, and made the entire process smooth and stress-free.
Banking is all about relationships, and THCU has earned my trust through their excellent service. I would be happy to work with THCU again in the future and highly recommend them to anyone looking for a reliable financial institution.”
“I can't say enough about the prompt and courteous service I have received for the psst 30 years as a member whether it's on the phone or in person. I have been a member since 1995 and have been a happy member since day one.”
“I was STRESSED when I came into the branch due to me making a silly mistake that almost jeopardized a $25k purchase that I was making. Krystal Troup and David Rebollo stepped into action with an incredible sense of urgency. I honestly thought that the bank would give me a hard time, but Krystal assured me that this was a fixable solution that they would handle. I was really impressed by their professional yet friendly approach to my problem. I do not think that I have ever felt it necessary to review a financial branch, but this crew really went above and beyond. Thank you guys!”
9AM - 5PM
13860 US-183, Austin
Credit Unions
“Subject: Thank You for Outstanding Support
Sometimes in life, when we are forced to face challenges we never wanted, we are fortunate to meet someone who truly understands and is willing to help. Today, in my communication with Adrian Lujan from the Collections Department, I experienced exactly this.
As English is my second language, explaining and resolving my current financial hardship is not always easy. However, Adrian showed great patience, empathy, and professionalism while guiding me through the process. For this, I am truly grateful.
As the son of a former banker, I recognize how rare it is to find someone in this field who knows how to support people with kindness and solution-oriented guidance. UFCU is fortunate to have such a representative who reflects your organization’s values at the highest level.
Thank you, Adrian — with all my heart, thank you.
Sincerely,
Fikret Ture”
9AM - 5PM
3419 Davis Ln, Austin
Credit Unions
“Fran Santa Ana help me today and she was great, super polite and knowledgeable! It was the first time I have been to the new beautiful branch!
I have been a customer for over 30 years and Velocity keeps getting better and better. Fran rocks! Thank you all!”
“I never feel rushed; people are pleasant and courteous. They are appropriately sympathetic with me because I’m so disorganized. The manager at Southpark did in minutes what would have taken an hour for me. I love my credit union!”
“Awesome bank. I've been with this bank for years and they always have answers for every question you have and if they don't have the answer they always find ways to get it. I love the employees they are very helpful and very polite.”
“This is a larger branch with plenty of attendants and seating. I've never been serviced so quickly at any other location. The manager helped me and was so friendly I almost wanted to apply.”
“I was looking up their hours here and saw all these old bad reviews and just had to put in my two cents. I've been banking here for two decades. I will never bank at a big chain bank again. Refinanced my house three times here, countless auto loans, money market accounts, started both my kids with a savings accounts here when they were young. They have Mobile deposit, the app makes it easy to transfer money to another account, free bill pay, someone friendly always answers the phone when I call. I love Austin Telco.”
“Fantastic service by Reid. When I walked in he was the man at the front desk and he took care of everything having to do with my account and also helped me with getting into a safe deposit box. I asked him a question about a CD secured loan and he put me with Jocelyn who was super friendly and helpful. Highly recommend this United Heritage”
“Was at the drive thru 10 minutes before closing. Teller had to send the tube back (my fault), cut a cashiers check and make a deposit. It passed 6pm. He wasn’t too upset by it. I’m not sure he was all that happy, either. Nevertheless, I appreciate A+ and all their locations as they do their jobs professionally and always right the first time! Amazing!!!🤩 Thanks!”
9AM - 5:30PM
6314 S 1st St, Austin
Credit Unions
“Worked with Letty to get car loans and she was amazing!!!! The customer service was actually an incredibly pleasant experience. They worked diligently, got great rates and communicated very clearly. Thanks GEFCU!!!”
“A+ is the best bank I have ever used. I have always received amazing customer service. We personally have had sudden and unexpected financial struggles this year. Sierra from the loan department has just been so incredibly kind and just really cared regarding everything we are going through. It truly means so much to us, to be met with so much kindness and understanding during a time like this. The people that work here truly care and I highly recommend this bank to everyone”
8:30AM - 5PM
1101 N Interstate Hwy 35, Austin
Credit Unions
“BEST CUSTOMER SERVICE EVER!
I was so lucky to have been referred to TCCU for document notarization. I was helped immediately by Bryan Reed who was extremely knowledgeable and professional in notarizing my documents. He was very thorough while yet friendly. These documents were extremely important to me and Bryan gave me a peace of mind upon completion. For my notarization services, I required 2 witnesses to confirm my signature and was kindly helped by Melissa and John (TCCU employees). The process was pleasant and calming. I will never ever forget the kindness and professionalism shown to me by these TCCU employees. They were so accommodating!
Travis County Credit Union is AMAZING and has the BEST STAFF!
J. Bustamante”
“RBFCU Four Points has been a trusted and supportive partner of the West Austin Chamber. Their Four Points branch team is consistently engaged in the community and committed to helping local individuals and businesses thrive. Whether through sponsorships or participation in Chamber initiatives, they show up with professionalism and care. We’re grateful for their continued involvement and support.”
“I started with A+ FCU decades ago when it was a Teacher's FCU. They've always done a great job for me and my family. Luis recently spent quite some time with me to ensure my beneficiaries are properly specified.”
“So far, even though I got off to a rough start opening my accounts - top tier service, support, and everything I've come to expect from a credit union! If you're just banking elsewhere - I'd suggest giving them a try!”
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“Went to the PECU drive thru branch in Oak Hill for a cashiers check withdrawal. No other customers were there, so we did not have to wait. The teller was pleasant and notified us about the $3 fee for a cashiers check. Thought it should cost less than that just to print out a check, but it is what it is.
Since we’ve been banking with PECU for over 40 years, everything about it seems terribly outdated. The employees are always nice, but I wonder if there is newer technology available now.”