CubeSmart Self Storage in Austin, TX offers convenient and affordable storage solutions with a wide range of units, including climate-controlled options. Located at 10707 N Interstate 35, the facility is designed to help customers store their belongings easily, especially during spring cleaning or seasonal changes. The staff is highly praised for being prompt, knowledgeable, and professional. Customers have noted how staff members, particularly Alejandro, provide excellent service by showing different unit sizes, answering questions, and explaining details clearly. Alejandro is recognized for his friendly attitude, patience, and willingness to go above and beyond, such as setting up automatic payments, helping reset passwords, and enabling entry through cell phones—all just before closing time. The overall experience at this CubeSmart location is described as fast, easy, and customer-focused. With over 1,500 stores nationwide, CubeSmart is known as a trusted name in the self-storage industry. Whether for storing seasonal items, moving supplies, or parking a vehicle, customers appreciate the professional service and the amenities offered, making it a reliable choice for storage needs.
Excellent experience. The staff was kind, caring, and very detail-oriented throughout the entire process. They took the time to make sure everything was handled properly and made the move smooth and stress-free.
I truly appreciated their professionalism and customer service. Highly recommended.
September 2026
Quick easy process online and decent prices. Only reason I didn’t give 5 stars is the location itself is a bit hard to get into. Steep incline coming in and only one way to exit with the keypad being hidden and too close to the building. It’s a bit of a maze and not a lot of room to turn around.
July 2026
I haven't moved my stuff in yet, but the helpfulness and friendliness of the staff (Margaret and Fernando) was exceptional! And the online registration and payment processes was very helpful especially since I don't live close to my storage unit. Thank you!
