This CVS location in Austin is a 24-hour store offering pharmacy services, vaccinations, personal care items, and more. The store itself is described as amazing, with a great staff and a great environment. Customers report that employees are always trying their best to deliver satisfactory service, with specific mention of helpful cashiers and pharmacy staff who provide outstanding assistance. The pharmacy received particular praise for an instance where a pharmacist diligently helped a customer secure a necessary prescription at a significantly reduced cost. Some customers enjoy using coupons and the ExtraCare rewards program, including the CarePass. However, the store is not always fully stocked with specific items, which some attribute to its high-demand or high-crime area location. This leads to a noted concern about safety during late hours, with a suggestion for a security guard to create a higher sense of safety for those who frequent the store. Despite this, the overall sentiment is positive, with customers stating they do not feel racially profiled at this location and would recommend it.
Two of the young men working at this store were AMAZING! They were kind and helpful! They welcomed me in the store with a joyful manner. Their joy was contagious! Thanks for such a positive interaction!
April 2024
Customer service here was great everyone was nice and helpful!
October 2023
I got two vaccines on Saturday even though my appointment didn’t show up. She was very helpful. The cashier up front was very helpful too. I got my care card again and there was a coupon on it.
