DICK'S Sporting Goods in Austin offers a wide selection of sports, outdoor, and exercise equipment, making it a popular destination for sports enthusiasts. Customers appreciate the large variety of products, including footwear, sports gear, camping equipment, bikes, kayaks, and workout clothes from top brands. The store is known for its helpful and knowledgeable staff, with employees like Raul, Karan, and Caleb providing excellent service. They assist customers in choosing the right gear, whether it’s baseball gloves, golf clubs, fishing equipment, or running shoes, often bringing out multiple options and offering personalized advice. Customers value the great atmosphere, good customer service, and the convenience of online prices with in-store pickup. While some find the store large and sometimes experience difficulty finding help when needed, overall, visitors report positive experiences and plan to return for the helpful staff and wide product selection. DICK'S Sporting Goods in Austin is a reliable place to find quality sports and outdoor gear.
We would like to acknowledge great customer service at the Kramer Ln location from Patrick M and Zach F. They were both very welcoming and helpful with our back to school shopping. -Susan Sessions
July 2026
My daughter's bike had a flat, and Dakota was super helpful, even though it was the end of his shift! Not only was he friendly, and helpful, but he patched up the tire and got us on our way in no time. Great service and super happy with the outcome. Thanks Dakota!
July 2026
I have been a loyal customer of Dick’s Sporting Goods for many years, and have been to many stores throughout the U.S. Matthew and his team take the customer experience to a whole new level. Best customer service I’ve ever experienced in retail!
