Dillard's Inc., one of the nation's largest fashion retailers, offers a wide range of compelling clothing, dresses, shoes, handbags, accessories, cosmetics, lingerie, and home selections at its Barton Creek Square location in Austin, Texas. The store features products from both national and exclusive brand sources, providing customers with a diverse shopping experience. Customers have consistently praised the Dillard's store for its clean and organized environment, friendly staff, and great selection of merchandise. The store's big and tall section has also been a highlight for some shoppers. Exceptional customer service has been a standout feature at Dillard's, with customers singling out the exceptional assistance provided by Tatiana from Estée Lauder and Ponam Malik in the fragrance section. These employees have been recognized for their professionalism, product knowledge, and warm demeanor, making the shopping experience truly enjoyable for customers. While there may be a charge for gift wrapping, the overall consensus is that Dillard's continues to be a top-flight retail store, offering a convenient and satisfying shopping experience for its customers.
Saeed is a phenomenal employee, he went above and beyond to make sure I had a good experience shopping for a coat. He listened to what I wanted and he found it for me. Also when we both grabbed the wrong size for a shirt he went back to pick up the right size.
April 2025
Clean store. Very inviting. Staff was courteous and helpful
April 2025
Melissa in women’s shoes was so kind and helpful! Wonderful customer service!
