Macy's at the Rogue Valley Mall offers a first class selection of top fashion brands, housewares, gifts, and furniture. It operates as an all-in-one department store, though this location is not huge but is packed with merchandise. A Toys R Us pop-up store is present on the second level. Recent reviews, however, indicate significant concerns. The store condition has deteriorated, with reports of a serious mold problem in the atrium, filthy floors and ceilings, and a feeling of dampness from old stock. The holiday item assortment appeared limited. Staff are generally described as friendly, but many seem sad or tired, often doing multiple jobs, which can make it difficult to find help. Some customers felt staff were not always willing to volunteer assistance. The overall atmosphere presents a stark difference from other department stores in the mall, with the experience feeling like a sad story compared to the brand's glory days.
Belle Tijerina, is the counter manager for Trends who is a professional skincare and makeup artist. She provided me superb customer services. I highly recommend coming to Belle in receiving all your skincare and make up care needs. She is very easy to talk yo as well which made feel comfortable in letting her know my skincare... read full comment
July 2026
I needed to freshen up my skincare and makeup, so I visited Bell Tijerina, and WOW! She is amazing!! She’s very knowledgeable with color and skincare! Wonderful experience😊
June 2026
It was great great selection on dresses. We got what we needed the price was very affordable
