Extended Stay America - Austin - Southwest is a hotel that has received mostly positive reviews from its guests. The staff, particularly Luna and Anna, are consistently praised for their friendliness, helpfulness, and for making guests feel at home. The hotel offers reasonable rates, hot water, and complimentary coffee and muffins. While the free breakfast is not dependable, the location is convenient, and the rooms are clean and cozy. The manager is also described as top-tier and respectful towards customers. Despite a few minor issues, such as car damage in the parking lot, the overall experience at this Extended Stay America location seems to be positive.
Victoria did an amazing job on house cleaning of my room
February 2026
My husband and I have been staying here for over a month going on 2 months now. Luna and Anna is part of the reason why!!! They are both soo sweet and caring!!! You can tell they genuinely care and makes us feel like we are at home here!!!!
January 2026
Wonderful stay while I was waiting for my lease to start, the staff was always available for questions/service and Anna was especially helpful. Very reasonable rates and hot water.
