Extra Space Storage, located at 12506 N Lamar Blvd in Austin, TX, offers a range of storage solutions designed for convenience and security. The facility features a large selection of storage units, including climate-controlled options. Security is a top priority, with access codes required for building entry and elevator use. The property is clean, well-organized, and ADA compliant, with wide drive aisles, loading docks, and convenient freeway access. Customer service at Extra Space Storage is exceptional, with staff members like Keya praised for their professionalism, kindness, and helpfulness. She is known for providing attentive service, assisting customers with their storage needs, and ensuring a smooth renting process. While some reviews mention occasional staffing challenges, the overall experience is positive, with customers appreciating the facility's cleanliness and security. Extra Space Storage is recommended for anyone in need of reliable storage solutions in the Austin area.