Extra Space Storage, located at 12506 N Lamar Blvd in Austin, TX, offers a range of storage solutions designed for convenience and security. The facility features a large selection of storage units, including climate-controlled options. Security is a top priority, with access codes required for building entry and elevator use. The property is clean, well-organized, and ADA compliant, with wide drive aisles, loading docks, and convenient freeway access. Customer service at Extra Space Storage is exceptional, with staff members like Keya praised for their professionalism, kindness, and helpfulness. She is known for providing attentive service, assisting customers with their storage needs, and ensuring a smooth renting process. While some reviews mention occasional staffing challenges, the overall experience is positive, with customers appreciating the facility's cleanliness and security. Extra Space Storage is recommended for anyone in need of reliable storage solutions in the Austin area.
Thomas was great. He explained everything to me. Other cowoker Terri chimed in with for info too. I felt comfortable and relaxed not rushed..Thank you
September 2026
AWSOME SEVICE SAFE AND SECURE STORAGE BETTER THAN ALL THE REST
September 2026
Thomas was a great help and I am deeply satisfied with his performance. Grateful to have encountered him, never have I met such a kind manager at ANY storage facility.
