FedEx Office Print & Ship Center in Austin, TX is a reliable one-stop shop for small businesses, providing exceptional printing and shipping services. Customers have praised the quality of print output, which surpasses home printers, and the fast turnaround times. The staff is known for their friendly and efficient service, with notable employees like Caleb, Fernanda, Nathan, and Karla receiving specific commendations for their support and expertise. Many reviews highlight the excellent customer service, with associates taking the time to explain options and help with urgent requests. Despite occasional long lines, the team makes efforts to assist customers promptly. The center offers a variety of services, including FedEx shipping, copying, digital printing, and online document uploads, ensuring a convenient experience for all. Overall, FedEx Office is recognized for its dedication to customer satisfaction and ability to handle last-minute needs, making it a valuable resource for both individuals and businesses.
There were at least 5 service stations in operation with 3 staff members servicing guests and a few more floating around. Everyone was being vocal, friendly and fast! One staff member was waiting at the door, greeting and sanitizing after guests. 10/10 experience
November 2025
Nathan was fantastic! Knowledgable, friendly, and happy to help! He deserves a raise, promotion, or both. Make sure and ask for him if you have any questions
October 2025
I walked in overwhelmed with too many projects and thinking I did not have time to finish. Josie provided AMAZING customer service. She was patient, very knowledgeable, kind and explained everything so well, I was able to finish all the printing projects I came with and one more. Thank you for having such a great employee!!