FedEx Ground
FedEx,
Shipping CentersHours:
4117 McKinney Falls Pkwy, Austin TX 78744 Hours
About FedEx Ground
FedEx Ground provides efficient package sorting and delivery services, with a dedicated team committed to customer satisfaction. Despite occasional challenges, such as delayed or lost packages, the staff at this location goes above and beyond to assist customers. They demonstrate empathy, provide guidance on shipping requirements, and work diligently to resolve issues. Customers have praised the exceptional customer service, particularly from Anita in the customer engagement team, who ensures smooth shipments and proactively addresses concerns. The facility's Saturday crew has also received commendation for their exceptional assistance and responsiveness, even when dealing with complex situations. Overall, FedEx Ground strives to deliver a positive experience, even for first-time or international shipments, through their knowledgeable and helpful staff.
Most Recent Reviews
December 2023
I work there is the best place mangers and hrs are very caring and kind as a package handler everyone is friendly and nice I love my job
October 2023
This is NOT a direct customer place. THIS IS the warehouse. This is the place your package goes to get sorted and head to your pickup place.
May 2023
Successful and ideal Ignore bad comments Employee respectful
More Comments(94)
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