-
February 2024 by Peter H.
Needed new tires, was in a rush as wife and kids were at a birthday party and we were leaking air. Firestone was fast, knowledgeable and professional.
-
February 2024 by Veronica Guzman
Went in for a state inspection and they did it within 20 min! Friendly and helpful as well.
-
January 2024 by Kenneth Gaston-Kilgore
Got there a little late but still open said they could not inspect closing soon. Was disappointed
-
January 2024 by pradith seneviratne
I had an appointment yesterday and went there 20 minutes early. The new old guy don't know what he is doing.Waited for another hour and 15 minutes my vehicle was not taken in.so I had to reschedule and this new guy even don't know to make an appointment. Really sucks and will never ever go here
-
January 2024 by Chris Lewis
Dale always is courteous . He is an assett to your store
-
January 2024 by Isa Alvarez
Friendly service. Very helpful. Ordered 4 tires from the Cedar Park location, received the same day and installed. I also had an inspection done.
-
January 2024 by Cat Pozharnik
Their service was fast and very friendly
-
January 2024 by grady arthur
I am always satisfied with Firestone located in Austin on W William Cannon. Del is a great guy, I can just arrive at his store to ask a question about my car and he always takes the time to look and answer my questions. I have gotten my oil changed there and purchased tires for my car there. I feel as though he is very honest in telling me what I need, he doesn't try to up sale me something I do not need. The lady in the front Catherine is also very nice and knowledgeable. She gets me in and out in a timely manner. She sets my appointments up for my next oil change and engine maintenance so that I do not forget. I would recommend this Firestone to all of my friends and family.
-
December 2023 by Randy Y.
They used to be very good. Now I came in for an alignment and car was driving straight and now I get my car and steering wheel points to the right. So worst then when I brought it in.
-
December 2023 by Mando Hinojos
Firestone on William Cannon and Brodie Lane is a great location for auto service needs.
-
December 2023 by Megan Rooney
My experience with this Firestone location has been nothing but fair, pleasant, and helpful. Very grateful since dealing with car maintenance is typically painful and expensive.
-
December 2023 by Rich Errington
They do good work.The only negative I had was the excessive cost for "installation". Road Hazard, Balancing, and Valve stems added almost $40/tire. I looked at a more expensive tire, and it would have been even more. But I could have gotten that tire from CostCo without as heavy a price. Installation should include valve stems and balancing. That's a given. I expect to pay for Road hazard, but I bought 4 tires and lifetime alignment.
-
November 2023 by Dawn S.
I needed the tires checked. Katherine was helpful and courteous. She was also sweet to my doggo. She explained it was most likely the change in temperature but they were all a little low. Thanks Katherine!
-
November 2023 by Julian Gooz
The bearing on my jeep’s AC compressor was beginning to go out. It was obvious since when the AC was turned on, it would make a loud rattle. Took it here and was told I would need an entirely new AC system. I asked why since the AC would still blow cold, the only issue was the noise. They quoted a little over 3k to have the ENTIRE system replaced. I took it to a local mechanic and sure enough they told me the bearing could be replaced but eventually the AC compressor would need to be replaced. I had the local mechanic replace the compressor. No more rattle and I only paid $1600 for parts and labor. Firestone are complete crooks. Avoid them at all costs.
-
November 2023 by Vladislav T
I went in for a state inspection and told the wait was going to be a "long time." I'm cool.. in no rush, I have work on my laptop ... was told I couldn't wait in the "waiting room", that's asinine, was told better to take your business elsewhere.. thank you for the advice... again, I wasn't in no rush... I know state inspections the location makes ZERO dollars.. I get it.. but as a customer of over 10 years of batteries, oil changes, new tires for all my 4 trucks... to tell me to take my business elsewhere.. well, y'all have always given me great advice.. so I'm taking y'alls advice and taking my business elsewhere.
