Floor & Decor in Austin, Texas, is a popular destination for flooring needs, offering unbeatable prices on tile, wood, stone, laminate, and luxury vinyl flooring. The store features a wide selection of high-quality flooring, cabinets, countertops, and installation materials suitable for both professionals and DIYers. Customers appreciate the expert design services and the convenience of free in-store pickup. Many reviews highlight the exceptional customer service provided by staff members. For instance, Joseph was praised for his helpfulness in selecting grout, while Kelly received accolades for her fantastic design consultation that elevated renovation visions. The store also offers a great selection of tiles, as noted by a satisfied customer who enjoyed the cheerful service from Debbie during checkout. Another shopper shared their positive experience with an employee who went above and beyond to provide guidance and save money on unnecessary products. Overall, Floor & Decor is recognized for its great selection, helpful staff, and commitment to customer satisfaction, making it a top choice for homeowners and contractors alike.
Diamonde was very helpful with my return today at the parmer store. She took the extra effort to make sure we got all items returned properly. Thank you !
November 2025
Called the store and was surprised that someone actually picked up the phone! Joseph was extremely helpful with selecting a grout color. Made my day.
November 2025
The best place for tile and wood suplies Tanesha, Joe and Kevin. The best ones customer service
