Francesca's offers a lot of cute clothes and items for all ages, often with great discounts and sales. The shopping experience varies significantly based on staff interactions. Many customers report fantastic, refreshing, and helpful service from energetic associates who greet customers immediately, help coordinate outfits, and display effective customer relations skills, making the shopping day enjoyable. However, other experiences note that workers can seem more interested in social hour and gossip than attending to customers, sometimes ignoring questions or making trying on clothes uncomfortable due to stiff, poorly-closing changing room curtains. Internal staffing conflicts have also been noted.
A lot of cute clothes! Ezra was the employee there that day and was very helpful and friendly. The only small complaint I have is that the changing room curtains are stiff and don’t close fully, so trying on clothes can be a little uncomfortable.
February 2024
I shopped for my birthday outfit here. After having horrible experiences in other stores at Barton Creek Mall, it was refreshing to be greeted and helped. Lauren was fantastic. She helped coordinate an outfit and I loved the overall experience. Lauren deserves a raise. This experience really made my day.
December 2023
The Mall Is Full of Great stuff To much to look Thu Its a Great place anything you need all in 1 store for the holidays.
