Free People has a vibe that customers love. The store has a nice location across the street from Whole Foods with plenty of parking. Employees remember shopper and are willing to help people choose an outfit that gives a good chat and hospitality. The staff can be standoffish but still try to assist. The store had a sale rack and a returns rack, though they are no longer there, direct more sales to the app or website. Customers can try on merchandise in person since sizing is all over the place.
Love this location, I come in quite a bit and the employees remember me at this point. We always have a nice chat and I appreciate their hospitality. They're also willing to help people choose an outfit which gives such a good vibe!
June 2023
this has been the best store thus far on my travels...this Austin store rocks!!!
June 2023
They help me find the cutest overalls and midi skirt, super sweet and knowledgeable about the products
