Goodwill Central Texas - Riverside is a small store located in a strip center that primarily offers clothing, with some shoes, electronics, toys, glassware, and furniture in the back corner. Despite its limited size, the store is kept fairly organized and clean. The staff are generally helpful, inviting, and friendly, with some employees going above and beyond to assist customers and ensure a positive shopping experience. One reviewer specifically praised the women team members for their kindness and quick action when faced with unwanted attention from a harassing individual, highlighting their helpfulness and dedication. The store’s selection is appreciated, although some mention that prices can be somewhat high for a Goodwill, especially considering Austin's poverty issues. The store’s music volume was noted as too loud by one customer, which affected the shopping atmosphere. The donation process, however, was less positive; a reviewer commented on a nonchalant guard at the donation entrance who provided minimal assistance, which discouraged a large donation of new clothing. Additional quirks include a peculiar rule that bathrooms are not accessible until noon. Overall, while the store faces some criticisms related to pricing and staff attentiveness, it remains a helpful and well-maintained location with friendly staff who are ready to assist shoppers and handle difficult situations with care.
Great way to save. Electronics aren't in top shape but great salvage clothing and books. B+
June 2026
I was dropping off a dresser and clothes to donate, some friendly fella that worked there helped me move all of it.
May 2026
Prices here are more expensive than other area Goodwills - even compared to the next closest one on South Congress. It does accept donations, and staff are generally friendly. Expect to bring your own shopping bags.
