Goodwill Central Texas - Riverside is a small store located in a strip center that primarily offers clothing, with some shoes, electronics, toys, glassware, and furniture in the back corner. Despite its limited size, the store is kept fairly organized and clean. The staff are generally helpful, inviting, and friendly, with some employees going above and beyond to assist customers and ensure a positive shopping experience. One reviewer specifically praised the women team members for their kindness and quick action when faced with unwanted attention from a harassing individual, highlighting their helpfulness and dedication. The store’s selection is appreciated, although some mention that prices can be somewhat high for a Goodwill, especially considering Austin's poverty issues. The store’s music volume was noted as too loud by one customer, which affected the shopping atmosphere. The donation process, however, was less positive; a reviewer commented on a nonchalant guard at the donation entrance who provided minimal assistance, which discouraged a large donation of new clothing. Additional quirks include a peculiar rule that bathrooms are not accessible until noon. Overall, while the store faces some criticisms related to pricing and staff attentiveness, it remains a helpful and well-maintained location with friendly staff who are ready to assist shoppers and handle difficult situations with care.
There is a super awesome employee their name Isaiah. He always greets me very well and helped me find the things I needed one day. I like shop here every one does great service when I shot there.
August 2025
Everyone was incredibly kind and the atmosphere was super fun. It genuinely looked like the folks working there love their jobs. Everyone treated me with respect and I found some great items for a great price. Will be coming back!
May 2025
A great place to drop off donations. They will go to good use. Easy drop off out back and always very friendly staff to take it.