gorjana - Austin South Congress is a beautiful place offering affordable, good quality fine jewelry and accessories with a great selection for women. Many customers express that it is their favorite jewelry line. The staff is frequently described as amazing, friendly, professional, and wonderful to work with. They provide notably helpful and efficient service, assisting with custom designs, quick repairs, and special requests like scavenger hunts, often creating excellent experiences that ensure customer loyalty. However, some reviews note a significant lack of customer service, with associates sometimes failing to greet or acknowledge customers in the store. This inconsistency has led to lost sales and former customers choosing other jewelers for a better overall experience.
I love gorjana jewelry and how accessible it is. They have lovely, higher quality gold and diamond items in the back and some piercing jewelry that is beautiful as well as some every day and more affordable but still very fashionable pieces.
Was happy to stop in and browse while shopping SoCo last weekend.
April 2026
Amazing and the staff were super helpful. Never had a bad experience here, always a good time and I always get what I want. My wife loves it
March 2026
I love this store! So many cute items and the customer service is so so great 🥹 s/o Susie!
