H-E-B Pharmacy has been ranked the #1 supermarket pharmacy in customer satisfaction for 3 consecutive years. Located at 14028 North US 183 in Austin, this trusted pharmacy is a provider for routine childhood and adult immunizations, as well as the COVID-19 vaccine. The staff is consistently described as kind, patient, and knowledgeable, going above and beyond to assist customers. Customers appreciate the pharmacists' willingness to research insurance and pricing options to ensure the most affordable medications. While the pharmacy can get busy with long lines at times, the drive-thru window helps streamline the process. Some customers have expressed concerns about the credentials of certain pharmacy technicians, but overall the level of service and expertise is highly regarded. Customers feel well-informed after interactions with the pharmacists and are grateful for the pharmacy's commitment to taking care of Texans. Despite a few isolated complaints, the overwhelming sentiment is one of satisfaction and appreciation for the H-E-B Pharmacy team's dedication to their patients' health and wellbeing.
We're from Brownsville, TX ; we felt a bit lost, and yet visiting this HEB Pharmacy was a blessing. My husband was able to get his medication with the best help possible. Thank y'all so much.
August 2025
Came here to order as well as picking up the medication 💊 they did the work fairly quickly! Good stuff
March 2024
Very professional staff, easy to call in a script. Thank you for taking such great care of my patients.
