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March 2024 by Elise Meadows
The staff here is phenomenal
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February 2024 by Vee H
Best pharmacy staff! MARK is so incredibly kind on the phone and also in person. He is very compassionate and cares! Thank you to the entire pharmacy staff!
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February 2024 by Wen
Not the best. The guy I spoke to was very short with his response/lack there of. I was requesting to prepay my prescription he said to use the app. I explained that I don’t have the rx# to do so. He went silent, explained nothing (leaving me thinking the line dropped) and passed me off to the lady who was actually helpful. Unfortunately, both failed to mention that HSA/FSA is not accepted on the app at this time and that I could prepay over the phone with an HSA card (which I found out later when I called the H‑E‑B pharmacy app support line) That being said, the service here is usually fine but would be nice to have these folks take 2min to ensure a positive and informed experience.
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January 2024 by Christopher Saleh (Socratezzz)
Very friendly and accommodating
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December 2023 by Rick McMaster
Knowledgeable, friendly staff. The pharmacists are willing to spend the time with you, never rushed.
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December 2023 by Andres Cabrera
I was placed on hold for 40 minutes twice!! They just forgot that I was on hold and then they stopped answering the phone when hung up and called back.
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October 2023 by Amanda Chapman
Lisa, is helpful & kind. She listens and finds the answers to ALL my questions. She goes above & beyond my expectations, which is rare, these days! Thank you for your service, Lisa!! <3
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October 2023 by Kim Hendricks
Employees must be understaffed because they are always short fused and pretty rude. Prescriptions are rarely filled on time and everything has gone downhill with this location.
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September 2023 by lydia ding
I used to use this pharmacy's service, everyone was friendly. today I tried to call and refill my prescription for a boxed of medical patched which i will be running out tomorrow, a lady name Tina ( or Gina) answered the phone and immediately questioned me about why you don't have your last patch, did you count all patched you get in a box? what did you do with your patch? all these ridiculous questions. She had a bad attitude, made me feel like I am trying to steal medicine from this pharmacy without her permission. The conversation ended up her comments " oh no, since you can not explain what did you do with you patches, so we can not refill your medicine" and put me on hold ever.Come on, even if I am on my last patch, can I not get a refill today? This is the worst pharmacy's experience that I ever experienced. Transferring my prescription to next door CVS.
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August 2023 by Ashley Carter
When you need the medicine that you need, but life gets in the way, you need people who understand. Asking someone to stay late at work is not usually greeted with kindness, but the pharmacist here let me come in after close to get the medicine I needed. 6 minutes is nothing to you, unless you're 6 minutes late. And I was. But thank you to you, ma'am, for staying late today for me. It made all the difference.
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August 2023 by Chevy Shane
The HEB @ 4 Points was accommodating. My usual HEB 620/A Mill didn't have the medication I was prescribed. And what's disappointing is they should've had a system letting them know. Ive filled that same med, same day of the month, for years!
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August 2023 by Madeleine Torres
Love this pharmacy I’ve used it for years and it hardly ever has a line and even if it does they move very fast to get you in and out! Also the people are super nice and helpful.
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June 2023 by Hank P
It’s been corrected
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April 2023 by Heng Hak
No one answers the phone
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February 2023 by jake martin
Very nice staff