H-E-B Fuel is a convenient fuel station that accepts H-E-B gift cards. Customers appreciate the helpful employees and note that the staff does a good job with many moving parts. The store is described as having a decent selection and easy curbside pickup service, which many find to be a major plus. Some customers express strong loyalty, feeling that no store does more than their H-E-B. However, there are consistent complaints about the parking situation at some locations. Issues include staff cars disrupting customer flow in front of the entrance and a generally difficult parking lot. Inside the store, challenges include long checkout wait times, only a few checkout lanes, and the store often being very crowded. Some customers feel that not all employees are people-oriented. A frequent inconvenience is the grocery baskets locking before reaching the car. There is also a noted lack of certain items compared to other H-E-B locations, though some find their neighborhood store usually has what they need. A common suggestion is for H-E-B Fuel to have its own store with restrooms.
My only complaint is that HEB FUEL isn't its own store with restrooms etc
August 2023
It's just a place to fill your tank. Prices are a bit lower than other gas stations nearby.
April 2023
Being a former retail manager, HEB, which is the staff/people that works there do a good job with all the moving parts! Dates, presentations, stock levels, freshness and level of staff to help are excellent! Walmart stinks at this! Hutto stores!
