Hand and Stone Massage and Facial Spa in Austin, TX offers a variety of services including massage therapy, facials, and hair removal. Clients describe the spa as luxurious, clean, and inviting, with a focus on providing a relaxing and rejuvenating experience. Therapists are praised for their expertise, attentiveness, and ability to customize treatments to individual needs. Many reviewers highlight the effectiveness of the massages, particularly the acupressure massage, noting pain relief and improved sleep. The spa's management is also commended for their exceptional customer service and care. Although some clients mention the cost may be a barrier for regular visits, they highly recommend Hand and Stone and suggest taking advantage of introductory offers. Recent reviews emphasize the professionalism and kindness of staff members, especially Jenny U and Ashton. Jenny U is described as knowledgeable, gentle, and caring about skin, leaving clients with a refreshed, glowing face after facials. Many praise her for helping achieve flawless skin, even for special occasions like a wedding. Clients appreciate the relaxing environment and the clean, well-maintained space. Ashton at the front desk is singled out for going above and beyond in customer service, making guests feel welcomed and valued. Overall, many recommend this location for their treatments and customer care, with some considering renewing memberships based on their positive experiences.
Jenny Uranga is amazing! She’s knowledgeable, gentle, and truly cares about your skin. My face felt refreshed and glowing after my appointment. The whole experience was relaxing and professional—highly recommend!
June 2024
My sisters and i had the most phenomenal and relaxing experience ever! Rayza was amazing, the girls at the front desk were very welcoming and kind, thank you all so much for such a pleasant experience 5/5 for sure!
May 2024
Everyone Was Nice And It Was A Great Experience With Positive Ambience.
