James Avery Artisan Jewelry, located at the Shops at Tech Ridge in Austin, offers a delightful shopping experience with a focus on love, family, friendship, and faith. Each piece of jewelry, including charms, rings, necklaces, bracelets, and earrings, is designed and produced in their Texas Hill Country workshops. Customers frequently praise the friendly and helpful staff, highlighting their excellent customer service. Reviewers mention specific team members, such as Christy, Stacy, Carla, Jael, and Rose, noting how they make shoppers feel special and appreciated. The warm atmosphere at the Tech Ridge location is often preferred, with many expressing gratitude for the patience and attentiveness of the staff. Whether looking for a birthday gift or simply browsing, visitors leave feeling valued and satisfied. Overall, James Avery Artisan Jewelry is recognized not just for its beautiful pieces, but also for its exceptional service that keeps customers coming back.
Ms Stacy is amazing at the James Avery here. I came in 40 mins before closing and drop off a lot of jewelry to be cleaned. She was not rude or short with me, she was patient and kind. Helped me look at a few charms. She is very knowledgeable and amazing and deserves a raise $$$$$$ thank you Ms Stacy!
March 2026
I walked into James Avery and was greeted by a young lady very knowledgeable about the jewelry. Mikayla helped me make a decision on 2 pieces. I’m very happy on my purchase will definitely keep shopping at this store
November 2025
My baby spoils me with a new charm for each occasion. They were kind about adding my new charms.
