James Avery Artisan Jewelry, located at the Shops at Tech Ridge in Austin, offers a delightful shopping experience with a focus on love, family, friendship, and faith. Each piece of jewelry, including charms, rings, necklaces, bracelets, and earrings, is designed and produced in their Texas Hill Country workshops. Customers frequently praise the friendly and helpful staff, highlighting their excellent customer service. Reviewers mention specific team members, such as Christy, Stacy, Carla, Jael, and Rose, noting how they make shoppers feel special and appreciated. The warm atmosphere at the Tech Ridge location is often preferred, with many expressing gratitude for the patience and attentiveness of the staff. Whether looking for a birthday gift or simply browsing, visitors leave feeling valued and satisfied. Overall, James Avery Artisan Jewelry is recognized not just for its beautiful pieces, but also for its exceptional service that keeps customers coming back.
Purchased a necklace and charm online for a bday gift. Completely Purchased the wrong size chain and exchange and service at this location was great 👍
August 2026
The girls who work here are so sweet and helpful. I walked in twice in the past couple of days and even when they were super busy, someone greeted me immediately. I will drive the extra miles to come to this one for the excellent customer service they provide.
July 2026
Love the James Avery Tech Ridge location!! Ms Jocelyn was very helpful and kind on which pieces to choose from. I will definitely come to this location again
