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February 2024 by Irma Avalos
Another favorite clothing store. Love some of their pants, and tees. Will of course be coming back.
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February 2024 by Hutson S.
Big rat ran across the floor while the associate was answering a question for me. She seemed startled but not surprised. On the other hand, I wasn't about to stay in the store, so I thanked her (from about 20 feet away after running!) and did not get a chance to finish shopping because I headed to my car! The employee was nice though. However, a comfortable shopping experience and big rats just don't go together. It was big...like put-a-saddle-on-it kind of big LOL! Tech Ridge and IH35 location in Austin could use a pest control company!
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February 2024 by Cheryl Hendrix
I had my birthday certificate for $10 off a purchase. I found a pair of jeans which had been marked down to $14...I was unable to purchase them. I was told it would only work with a item not marked down or on sale.
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January 2024 by Christopher Ashton
Either dishonest labeling or doesn't honor labeled prices. Items were clearly set up under a sale tag, well organized, but they didn't honor the price at the register
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January 2024 by David Serrano
Good sales, nice people, never had an issue here. Very efficient customer service
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January 2024 by Holly Beard (Hollis)
Quick friendly return & out the door ?♀️
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January 2024 by Angie Salinas
Great help with finding an item for a loved one
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January 2024 by Denise Willis
Clean and thy have great sales!!
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December 2023 by Angel L.
Present for my wife for Christmas. Order was placed online. Online store Claimed there was 2 available. I get to the store and the order was not ready(which I understand takes 2 hours or more). I ask if I can buy the other one available and pay for it since I live an hour way from the location(please consider it was raining today w/ traffic). The guy at the counter says, "sure that's fine". So I go in search of what I'm looking for. After 10 mins I never found it. I go back to wait in line again. I tell the guy at the register that there was two available. I refresh my page and now it says "1 available". So he steps out back to check on it. Another 5 mins go by. I'm finally told: "my manager couldn't find the product in the back either. I don't even think we have these in stock". JCPENNY GET YOUR STUFF together please!!!
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December 2023 by Linda Odom
My husband took me bra shopping for Christmas believe it or not! and must tell you how perfect the shopping was at JCPenneys at South Park! The manager immediately got a lovely women (Abriel?) to help us with sizing me and found me 3 perfect bras! So friendly and knowledgeable!! Great place to shop! Thanks!!
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December 2023 by El Chism
My sister and I went to take photos for my mother’s Christmas gift at this location, and Shane was AMAZING. He made the entire experience so much fun and we will 100% be coming back to see him for future photos.I can’t express how pleased we were with not only the photo's, but with Shane’s outstanding job at every aspect of his craft. Thank you Shane! 10/10 recommend!
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December 2023 by Amy Henderson
I can't say enough great things about this JCP. This location in Austin is clean, organized friendly and has such phenomenal associates and management. If you have shipping to do, this is a great place to get it done!
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November 2023 by pamela c
I really like that they still have drapes on display that you can touch and feel what the fabric is like and see if the color is what you are looking for.
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November 2023 by Lisa Ayala
It was nice brought some perfume an a sweater! They have some clothes at 50 percent off ! They had leggings for 5 dollars !
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September 2023 by Tesi T.
I have enjoyed Darlene Villasana's Services at JC Penny for over a year now. Darlene started being the only person to touch my hair since October 2022. Her suggestions on highlights, Ola Plex, conditioning and cuts have been great... This is the healthiest is has been . Loved the flexability and her desire to always squeeze me in and stay late to provide me what I needed. Sad to say I won't be able to enjoy her at JC Penny's but I will now be enjoying her services at Ulta right next door.... Looking for a great color and cut give her a call at ULTA.