JCPenney is a well-known retail store offering a wide range of apparel and home furnishings since 1902. The store provides clothing for kids, men, and women, along with footwear, jewelry, accessories, and more. Customers can enjoy free shipping and curbside pickup, making shopping convenient. The store features a variety of national brands like Adidas and Levi's, as well as private labels such as Liz Claiborne and Worthington. Many customers praise the friendly and helpful staff, highlighting employees like Liianna in the jewelry department, who is patient, kind, and goes above and beyond to assist customers with inventory and decisions. The store is described as clean, well-stocked, and easy to find, with a welcoming atmosphere. Visitors also appreciate the excellent customer service, especially in situations like bra shopping, where staff members are knowledgeable and attentive. The store also offers services beyond shopping, such as photo sessions, where staff members like Shane make the experience enjoyable and memorable. Overall, JCPenney in Austin is recognized for its friendly staff, organized environment, and good customer service, making it a popular destination for clothing, accessories, and even shipping needs.
The ladies in the makeup perfumes area Denise and Amy are so great at customer service these young ladies always knows what is the best! Thank you 😊 so much!
August 2025
They are having so many great sales. I go in not entirely sure of what I'm looking for, but I usually find it! 👍 Good in a pinch. Great selection.
July 2025
Went in as a walk-in to the beauty shop. I was taken in right away. The lady that did my hair did a great job. Washed, cut, and blow dried my hair. I was very pleased with the results and the service.
