Kiehl's Since 1851 is a small shop with mostly skin care products. The store offers excellent customer service with staff that is kind, warm, and extremely helpful. They provide great skin analysis and have a lot of testers in the store. Employees are professional and understanding, offering knowledgeable suggestions and samples to address specific skin problems. Their products are consistently described as excellent and amazing. Many customers are loyal and swear by the skin care products, which have done wonders for their skin and show noticeable, fast improvement. Specific items like the shaving gel and aftershave are highlighted. The primary issue mentioned is that the products are quite expensive. A minor caution is to call before visiting regarding store hours. Overall, it is a nice, five-star place where the products are considered worth it.
We had an amazing time with Hira! She was very knowledgeable and helped me find exactly what i needed!
April 2026
HIRA IS AMAZING, love her she was so helpful gave good recommendations, felt a personal connection, 10/10 would recommend her to anyone coming in !!!!!!!
March 2026
Really nice service. Denise was really patient and understanding about my skin :)