Extra Space Storage at 2009 Airport Blvd in Austin, TX, is a well-regarded storage facility known for its safety, cleanliness, and excellent customer service. The location offers a wide variety of storage units, including climate-controlled options, with features such as security access to specific floors, elevator access, wide drive aisles, and convenient freeway access. The facility is ADA compliant, accepts deliveries, and provides parking spaces and a kiosk for easy access. Customers appreciate the helpful and professional staff, especially one employee who has been highlighted for their outstanding service. This staff member is described as friendly, accommodating, and proactive, often following up to ensure everything is secure and in order. Many reviewers mention the smooth rental process, including online contracts and thorough assistance upon arrival. The staff’s dedication to safety and customer satisfaction, along with the well-organized layout and accessible location, make it a reliable choice for storage needs. Overall, the facility is praised for its professionalism, prompt responses, and the staff’s willingness to go above and beyond to ensure a positive experience.
I had a really great experience here! The staff members Summer and Jarred were incredibly helpful and friendly. They went out of their way to make sure I had everything I needed and guided me to make the right choice for my unit selection. The temperature and security of the building are both well controlled.
July 2026
Thanks Jared for the pleasant experience and Summer for assisting me in moving into my storage. They offered water to stay cool and were very friendly!
July 2026
Jared was great, had the pleasure of meeting him for a unit I got. He offered snacks and water which I thought was incredibly above and beyond the norm. Very nice and clean building.
