LoanDepot is highly praised for its helpful and patient staff who make the loan process easy and less stressful. Kinta has shown great patience, promptly returning calls and providing clear answers, even during a stressful situation involving a house flood and temporary housing. She went above and beyond to assist, making sure clients understood every step and was always available to answer questions. Scott Brown is recognized for his professionalism, fairness, and quick responses, providing accurate estimates and helping clients make timely decisions. His step-by-step guidance and trustworthy service are highly valued. Another representative, Thomas, is appreciated for his clear explanations and timely responses, especially for first-time buyers. Overall, LoanDepot is seen as a helpful, trustworthy company with staff members who are dedicated to supporting clients through every stage of their loan journey.
Kinta has been very patient with me... while I am doing "due diligence" for the past 6 months. Returns calls promptly and always has the right answer.
April 2024
We are renting and house flooded we are in hotel currently. He was very helpful once he know it was a high priority situation. He has helped us so much. Not just with the loan. But with stress and he made it super easy for us.
September 2023
Everything went well especially docusign arrangement
