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January 2024 by Raul Garza
Kinta, went above and beyond to be able to help us out. We had originally talked to a different lender but we felt resistance with all conditions they were trying to give us. Kinta, on the other hand, was able to make the process less stressful and was very clear every time she communicated with us. She made sure we understood everything and always made herself available to answer our questions.
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December 2023 by Veasna Cheung
Improve your time frame prior to close.
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June 2023 by Angel Watson
Scott Brown was very professional, fair, informative and trustworthy. He is very quick! Homes were flying off the lots and he made sure to quickly give us estimates within an hour short notice of making an offer to make sure we would get accurate rates. He ran numbers a few times for locations. I appreciated his service!
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May 2023 by mohamed momin
Scott was easy and fast to work with.. asked for paperworks 2 times and my loan was already with underwriter.
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April 2023 by Strategic Team
I was given step by step details of my loan which I find very helpful. Scott Brown my loan officer is simply the best! I highly recommend him.
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October 2022 by Jackie Warren
I am a first-time buyer and Thomas has been so great about explaining the process to me. I love his willingness to help is great. He responds in a very timely manner. I am very pleased with the service I have received thus far.
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August 2022 by Kristina Young
Everyone is very friendly and informative. Been helpful with my first buying experience. He does not hesitate to answer my questions and concerns.
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July 2022 by Yolanda “Yoyo” Husband
Scott Brown has worked with us on every turn of the financial process. He is always available no matter what time. If he is not available he gives a time frame of when he will return your call. I enjoy working with him.
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June 2022 by Kevin Johnson
The LoanDepot platform has a great UI. Navigating the platform is easy and I know what to expect and when to expect it.Jason will be someone I recommend to every family member, friend, and stranger on the street. I truly appreciate his help.
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May 2022 by JASON PERSAD
Jason Herbert is the reason we use Loandepot for all our home financial needs, he is truthful and goes beyond his duty to give us the best deals possible.
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May 2022 by Dele Productions DP MEDIA
Scott answered my questions anytime and always on time. Keep it up.
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April 2022 by Nick S
They have called every hour, every day for the past 3 days. Their number is blocked, but they robo call. Do not give your info to this place or anyone associated. That is ridiculous. BBB filed as well.
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February 2022 by Anna Berman
I am a first time homebuyer and Scott has truly made my experience a positive one. He is knowledgeable, timely and went above and beyond answer all my questions and ease my worries. I highly recommend Scott and I am grateful I am able to work with him and his team.
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January 2022 by Emanuel Martinez
I used LoanDepot for my very first home purchase. All in all, it was not a great experience. I felt like a burden anytime I had questions or concerns. Several people worked on my loan, here in Texas, and I noticed that any communication was usually done at the end of the day, leaving my replies to wait until the next day or following week. My loan closed a week later than it was supposed to and I believe this was because of lack of communication on LoanDepot's part or simple lack of care.I don't feel like anyone working with my loan went above and beyond. I just felt guilty, like I was pestering the LoanDepot team if I asked questions or had concerns. I was completely new to this process and no one walked me through what to expect at the signing of the Closing Disclosure. I was completely unprepared.A simple phone call every now and then, maybe in the week or two leading up to the closing of the loan would be a heartfelt touch that would have made a world of a difference.I felt completely alone in this process and it was very obvious that I was just another number on the computer screen.
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December 2021 by Kate Kettle
All of your personnel was extremely knowledgeable which made the process quick and seamless. Leslie Cortese is a true invaluable asset to Loan Depot. I would recommend you all to anyone just so they can share the pleasure in dealing with her
