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April 2025 by Michael Salazar
Very dissatisfied and disappointed in the way I was treated at Macys Barton Creek Square Mall I was doing a return that I didn’t wanna do but when you have bills you have to put them first i returned my coach cologne I purchased and told the Associate Sandra that my card wasn’t gonna work to put it on a different card she told me she couldn’t but I’ve been helped in the past putting on a different card but she started arguing with me and giving me attitude I wasn’t gonna fight and argue with her so I told her to hurry up so I could go idk if I’ll return due to the experience with her but I’ll think about it I’m hurt I had to return my cologne
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April 2025 by Char Reynolds
no one ever answers the phone
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March 2025 by j day
Macys at Barton Creek : waited in watch section for half an hour and no one showed up, even after an employee called for customer assistance. We finally gave up and left. No interest = no sale.
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February 2025 by U K
We went for their bedding section. No employees to ask for directions. Shelves empty. When asked if she could check inventory, employee left and never came back. Elevator broken so there was no way to get to the bottom floor for person with disabilities or the elderly with walking problems.
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February 2025 by Mary Viney
Good service
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February 2025 by Teresa A. Pedigo
A little disappointed with the layout & selection of merchandise. Many clearance markdowns making certain areas look over-saturared and similar to bargain basement shopping. Not the typical Macy's experience I've had in the past.
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January 2025 by Cynthia Clark
It was pretty picked over. Staff was nice but not necessarily helpful.
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January 2025 by Norma Hinojosa-Torres
The inner section upon arriving from outside of the store is organized. The outer sections around are a mess. Sizes are not in its location. I asked a worker if there was a certain size and was told, " It's against the wall." I looked in the woman's department around the wall and did not find what I was looking for. The area was not organized. Customers, if you're in a hurry, don't shop there cause it's gonna take you more time than usual. At least in the woman's department.
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December 2024 by Ph Hp
Went in to buy a men’s watch, but couldn’t get anybody to wait on me. There was virtually no sales people in the place.
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December 2024 by Jeanette Lara-Lewis
Store was a mess. Seemed under staffed.
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December 2024 by Catherine Augustine
Everyone was very helpful
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December 2024 by Paul Delacruz
November 2024
This Macy's location is not huge but is packed with merchandise with items in their catalog. The holiday items were out but looked like it was already picked through or only a small selected assortment. I did find a few items. Next was to see if they had a Toys R Us pop-up store and they did on the second level. It was fully stocked with toys mostly for younger kids. Overall the staff was friendly and still looks like an all for one department store.
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December 2024 by Jennifer C
Macy's is so sad now. The dressing rooms are falling apart and they had men and women sharing dressing rooms. All the stuff is the same and there is so much of it. We were in the purse and juniors section and it was a shell of what it used to be. Reminded me of Kohl's.
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November 2024 by Arun Sehgal
Store Condition has deteriorated over the period. Not much variety left, Old stocks give a feeling of dampness. Overall I didn't get a good feeling on my visit here.
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November 2024 by L KY
Seemed very limited. Not the best selection for boys clothes at this time.
