Macy's, the iconic American department store, has been a retail staple since 1858, with over 740 stores nationwide and an extensive online presence. The Macy's Rogue Valley Mall location offers a first-class selection of top fashion brands, including Ralph Lauren, Calvin Klein, Clinique, Estée Lauder, and Levi's, as well as a wide variety of housewares, gifts, and furniture. While the store is generally well-maintained and visually appealing, customer experiences can vary. Some customers have praised the friendly and helpful staff, particularly Patti, who went above and beyond to improve a less-than-ideal shoe-buying experience. However, others have reported issues with merchandise availability, cleanliness, and overly aggressive sales tactics from some employees. Overall, Macy's remains a popular destination for shoppers seeking a diverse range of products and brands, though the quality of customer service can be inconsistent across different store locations and interactions.
Found shoes here cheaper than the same at Nordstrom’s.
They had staff that were friendly and actually offered assistance!
January 2025
This store was almost empty of merchandise when we went and the store was dirty looking. It's located at the Domain. You would think it would have been a nicer Macy's, considering the stores around it and the location are very upscale.
January 2025
Great 😊 we love macys Firts time here we have a good experience customer service is very good friendly helpful a lot brands to
