Macy's
Department Stores ,
Women's Clothing ,
Men's Clothing Hours :
3311 Esperanza Crossing, Austin TX 78758
Tips in-store shopping curbside pickup accepts credit cards private lot parking bike parking
Hours
About Macy's Macy's, the iconic American department store, has been a retail staple since 1858, with over 740 stores nationwide and an extensive online presence. The Macy's Rogue Valley Mall location offers a first-class selection of top fashion brands, including Ralph Lauren, Calvin Klein, Clinique, Estée Lauder, and Levi's, as well as a wide variety of housewares, gifts, and furniture. While the store is generally well-maintained and visually appealing, customer experiences can vary. Some customers have praised the friendly and helpful staff, particularly Patti, who went above and beyond to improve a less-than-ideal shoe-buying experience. However, others have reported issues with merchandise availability, cleanliness, and overly aggressive sales tactics from some employees. Overall, Macy's remains a popular destination for shoppers seeking a diverse range of products and brands, though the quality of customer service can be inconsistent across different store locations and interactions.
Most Recent Reviews
February 2026
AMAZING service form Yvette from the fragrance department, she was very helpful and had a GREAT attitude. Although we came 10 min before closing time she gave us the best service!
February 2026
Love this place ..lady at fragrances was so nice and kind ..
January 2026
Laura in the fragrances section was wonderful. Great experience.
More Comments(285)
Other Information Specialties: Boys, Baggy Eyes, Pillows, Seasonal, Luggage, Bags, Apparel, Heels, Slacks, Carpets, Lenox, Girls, Fiesta, Belts, Gloves, Suits, Mirrors, Blouses, Hats, Baby, Rugs, Sweaters, Shirts, Artwork, Oils, Clocks, Pants, Children, Clothing, Office Equipment, Jeans, Shoes, Dresses, Electronics, Garments
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