One Medical on Congress Avenue provides accessible primary care with a focus on convenience and quality. Patients appreciate the easy scheduling and seamless check-in and payment processes. The staff is consistently described as nice, pleasant, and great to be around, creating a welcoming environment. The office design is attractive and calming, contributing to a positive experience. Many reviews mention the professionalism and empathy of the medical staff, with one patient highlighting a provider as especially attentive and never rushed, making them feel truly heard. The medical team, including physicians and PAs, coordinate well, reviewing notes beforehand to ensure comprehensive care. Patients value the quick access to test results with clear explanations and appreciate the follow-up efforts. The clinic offers a range of services beyond primary care, including mental health, preventive care, and chronic care management. The location is noted for its friendly staff and a quiet, TV-free lobby, although some suggest adding amenities like a coffee maker. Overall, One Medical on Congress Avenue is praised for its efficient, caring approach and well-designed space.
Great experience. Easy, fast, friendly, helpful. Grace is great, she listens, is kind, and professional
September 2025
Victoria Razgunas is one of the most empathetic and patient medical professionals that I've ever had. I always feel heard and I'm never rushed. She's the best!
June 2025
Excellent timely care. The provider listens and is respectful. I feel I am an active participant in my healthcare
