O'Reilly Auto Parts in Austin, Texas, located at 3909 North Interstate 35, is a highly regarded auto parts store offering a wide range of parts, tools, and accessories. The store provides several services, including free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Customers appreciate the store’s clean environment and short wait times, often experiencing no more than a five-minute wait for assistance. The staff, particularly Dean and Totong, have received praise for their exceptional customer service, making visits enjoyable and stress-free. Customers have noted their willingness to answer questions, provide assistance, and even offer helpful demonstrations, such as installing wiper blades. Many express a strong preference for O'Reilly over other auto parts stores due to the welcoming atmosphere and knowledgeable employees. The store's free Loaner Tool program is a valuable feature for those needing special tools for repairs. Overall, O'Reilly Auto Parts is recognized for its quality service and commitment to customer satisfaction, making it a trusted choice for all automotive needs.
Wonderful shop that helped me get my battery changed very quickly. Ed was respectful, kind, and explained everything to me before installing my battery. He even installed it for me, something I didn’t even expect.
Kind and quick service!
September 2025
I've been here at least twice in the last six months. Very friendly AND very courteous service. Totong was great and really expeditious with a battery install. Why go to AZ when you can come here!
August 2025
I visited this store twice so far the staff is so friendly and knowledgeable special thanks to Dean he is amazing the best guy ever, so detail oriented he go above and beyond helping people and don’t rush things, I would definitely come to this store again highly recommend it.
