Penske Truck Rental in Austin, TX offers reliable and clean moving trucks for local and one-way rentals, with locations across North America. Customers appreciate the wide selection of vehicles and moving supplies, along with flexible reservation and cancellation policies. The company is known for its excellent customer service, with staff members providing personal assistance and going above and beyond to help customers. Customers have praised the quick and smooth rental process, often saving money compared to competitors and receiving free upgrades, such as car trailers. Roadside assistance is responsive and caring, with representatives like Pam demonstrating attentiveness and promptness when issues like A/C failure occur. Staff members such as Dawn and Chris are recognized for their helpfulness, patience, and dedication, especially in urgent situations or last-minute bookings. The onsite team is praised for their efforts to ensure customers' needs are met efficiently, even in challenging circumstances. Overall, Penske Truck Rental is a trusted choice for those needing reliable trucks, friendly service, and support throughout their moving process.
Matthew really helped me out in a difficult position I was in with my rental truck. He was very friendly and helpful in getting what I needed. I really appreciate what he did and will use Penske again as a result.
November 2023
Great place. Super easy to work with them. Truck was good. No problems.
November 2023
Plenty of trucks of various sizes available for rent.
