Petco is a leading health and wellness company dedicated to improving the lives of pets, pet parents, and their own Petco partners. The Austin Petco store located at 3201 Bee Caves Road offers a wide range of brand-name pet nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles at competitive prices. The highly qualified professionals at Petco provide full-service grooming, veterinarian services, Vetco Vaccination Clinics, pet adoption services, and positive dog and puppy training classes to ensure the best care for customers' pets. Customers have generally had positive experiences at this Petco location, with the staff being described as welcoming, friendly, and helpful. Employees like Connor are praised for their exceptional knowledge and attitude, often going above and beyond to assist customers. However, some customers have reported issues with the store's understanding of basic transaction concepts, leading to confusion and frustration during returns. Despite these occasional problems, Petco continues to be a go-to destination for pet owners in the area, offering a wide range of products and services to meet their pets' needs.
I got to chat with the manager of this location recently and let me tell you she absolutely wonderful! Laura I believe her name is helped me so much with all of my questions and recommending things I didn’t even know I needed/wanted. 10/10 ⭐️⭐️⭐️⭐️⭐️
March 2025
Any petstore will have its share of issues, ie unideal space for the animals, but as far as petsmart/petcos go, this is a pretty good one. I’ve had great experiences with all the staff every time I’ve gone, they’ve all been very friendly and helpful.
February 2025
Im a brand representative for blue buffalo and wanted to treat my dog to a few thing from blue buffalo, I had a very enjoyable experience in store at petco.
