Precision Camera and Video, located at Southpark Meadows next to Marshalls, is an authorized, full-service photography and video equipment retailer. This pop-up location of the beloved Austin retailer offers a stellar selection of cameras, alongside a variety of classes and events. Customers can also utilize the drop-off and pick-up services from the full-service photo lab, repair, and rental departments. Reviews highlight the exceptional customer service at this location, with staff members like Hannah, Omar, Fernando, and Giannina receiving praise for their knowledge and helpfulness. Customers have had delightful experiences, noting the warm welcomes and expert guidance provided by the staff. Omar, in particular, is recognized for his patience and willingness to help customers make informed decisions based on their needs rather than pushing for a sale. One customer shared a positive turnaround after a disappointing experience at the North location, emphasizing the willingness of the South store staff to provide helpful solutions and advice. Even those who did not find exactly what they were looking for appreciated the helpful interactions and the knowledge shared by the staff. Overall, Precision Camera and Video stands out for its friendly atmosphere and commitment to customer satisfaction.
Ian provided exceptional service for my passport photo. He went above and beyond, setting up a studio and lighting just for one person. His professionalism and dedication resulted in a high-quality photo. I highly recommend Ian for his excellent work and customer-focused approach.
December 2023
I ordered some fine art paper and it received it in the mail the very next day!
September 2023
Even though I didn’t find what I was specifically looking for, I still received great customer service. Fernando still took the time to help me out and even taught me some things I didn’t know about. I’ll be coming back when I’m ready
