Public Storage in Austin offers a convenient and reliable storage solution with a focus on customer satisfaction. The property manager at the 290 location, Kassie, receives high praise for her excellent service, helping customers secure the right storage units at reasonable rates. The facility is noted for its cleanliness and good location, making it easy to get started. Customers appreciate the personal attention they receive, including follow-up calls to ensure everything is satisfactory. In addition to Kassie's helpfulness, other staff members, like Troy, are recognized for their friendly and supportive assistance. The property features a video chat option for immediate help when the front office is not staffed. With a commitment to customer care for nearly 50 years, Public Storage is highly recommended for those in need of a safe and accessible place to store their belongings.
Great property manager onsite. Has called 3 times to check in on me and my move. The first day, I was about to call them, and she called 5 minutes later. 😁!! 🥳🙏
June 2025
Shanna is the property manager and she is very helpful. Great place to store extra items. Nice large elevators.
April 2025
The property manager at the 290 location is excellent! Her name is Kassie, and she helped me secure exactly what I wanted and at a very reasonable rate.
