Public Storage in Austin offers a convenient and reliable storage solution with a focus on customer satisfaction. The property manager at the 290 location, Kassie, receives high praise for her excellent service, helping customers secure the right storage units at reasonable rates. The facility is noted for its cleanliness and good location, making it easy to get started. Customers appreciate the personal attention they receive, including follow-up calls to ensure everything is satisfactory. In addition to Kassie's helpfulness, other staff members, like Troy, are recognized for their friendly and supportive assistance. The property features a video chat option for immediate help when the front office is not staffed. With a commitment to customer care for nearly 50 years, Public Storage is highly recommended for those in need of a safe and accessible place to store their belongings.
Gabby the onsite worker was amazing! Very informative and walked me right to my unit!
July 2026
Tina was awesome and very helpful and with my kiosk experience at public storage. Took care of everything I needed right away!! Thanks Tina!
July 2026
Move in was a breeze at the 5220 Hwy 290 location. Gain even PROACTIVELY CALLED me and let me know the 3 days/wk and 4hrs those days when someone would be at this kiosk location. Very helpful ! She gave me a phone # also for the person at those times. MUCH better service than other kiosk Public Storage across town
