Public Storage in Austin offers a reliable and clean storage solution with excellent customer service. For nearly 50 years, the facility has been providing personal attention to its customers, ensuring a positive experience. Many reviews highlight the helpfulness of staff members, particularly a property manager known for her dedication and support. Customers appreciate the well-maintained property, clean units, and the ease of reserving spaces, including the convenient online eRental option. The location serves as a great option for students looking to store their belongings during breaks, given its central proximity to campus. While most experiences are positive, there have been occasional maintenance issues, such as broken unit doors, but staff members are proactive in addressing concerns. Overall, customers express satisfaction with the service they receive, noting that they feel secure and well-cared-for while storing their valuable items at this Public Storage location.
Gerald is an Excellent and efficient man, friendly and knowledgeable. The location is alson in a perfect location in Austin whether your North of Domain, or South of Lamar. Thanks Gerald !!
November 2025
I’ve been at this location for about 4 years and the property is always clean and when I need help there is always someone to help out. Marcel and Nick is so helpful. I do miss Coco she’s Awesome and is the BEST!!!!!!
October 2025
COCO IS THE BEST. SHE WORKS AT BOTH PROPERTIES AND DOES AN AMAZING JOB. ESPECIALLY OPENING AND CLOSING THE GATES TO MAKE SURE R STUFF IS SAFE
