Rack Room Shoes has been a trusted family footwear store for over 95 years, offering quality shoes for men, women, and children at great value prices. The store features a wide selection of brands, including nationally recognized and exclusive options, covering athletic, comfort, dress, and casual shoes. Customers appreciate the organized and neat store layout, with a large variety of sizes available. Many shoppers have a long-standing relationship with the store, often returning after years of shopping elsewhere. Some mention that the prices are affordable and that they have been a loyal customer since their children were young. The store makes exchanges quick and easy, with some customers noting exchanges within five minutes. However, service experiences vary; some find the staff to be fast but lacking enthusiasm and warmth, with minimal interaction during checkout. Despite this, the overall experience remains positive due to the selection, prices, and convenience. In summary, Rack Room Shoes continues to be a reliable destination for affordable, quality footwear for the entire family, with a wide range of brands and sizes, though customer service experiences may differ.
All the staff were friendly and helpful. Especially the door person greeting everyone. Such a nice touch.
November 2024
I had looked everywhere for cute flats, this was the last store we went to. I found 2 pairs. I will shop here again.
June 2024
Great Selection of shoes, But couldn't find the right size for my 4 year old grand daughter..... most of the time it's only what they have on the shelves
