Rack Room Shoes has been a trusted family footwear store for over 95 years, offering quality shoes for men, women, and children at great value prices. The store features a wide selection of brands, including nationally recognized and exclusive options, covering athletic, comfort, dress, and casual shoes. Customers appreciate the organized and neat store layout, with a large variety of sizes available. Many shoppers have a long-standing relationship with the store, often returning after years of shopping elsewhere. Some mention that the prices are affordable and that they have been a loyal customer since their children were young. The store makes exchanges quick and easy, with some customers noting exchanges within five minutes. However, service experiences vary; some find the staff to be fast but lacking enthusiasm and warmth, with minimal interaction during checkout. Despite this, the overall experience remains positive due to the selection, prices, and convenience. In summary, Rack Room Shoes continues to be a reliable destination for affordable, quality footwear for the entire family, with a wide range of brands and sizes, though customer service experiences may differ.
Thank you Elizabeth and Caroline, for a great experience. I am Not a fan of shoe shopping, you made today great! I was looking for sneakers and dress shoes and you both helped every step of the way. Great selection friendly service, great deals too. Lots of bogo options.
May 2026
Enjoyed a hospitality welcoming environment resourceful information and the pleasant smiles.
Ms.Dillard
May 2026
As soon as I walked in a young gentleman greeted me, the person at the register made an effort to help me find my specific shoe, even though it wasn’t in stock, he made me feel welcome and important, I will definitely come back and tell my friends, thank you!
