Randalls, located at 5311 Balcones Dr, Austin, TX, is a well-loved grocery store that feels like a large convenience store to many shoppers. Known for its friendly and courteous staff, Randalls prioritizes customer service, ensuring a welcoming atmosphere where employees are eager to help. The pharmacy team is highly praised for their assistance, making it a reliable spot for prescriptions and immunizations. Shoppers appreciate the bakery, which offers a variety of delicious pastries, custom cakes, and an Order Ahead service for convenience. The deli is also a highlight, providing an array of party trays and platters. Customers can find a solid selection of meat, seafood, and fresh produce, with the store often featuring great sales, especially around holidays like Thanksgiving. Randalls is recognized not just for its products but also for its integrity and customer care. One shopper shared a heartfelt story about how staff went out of their way to return a lost wallet, showcasing the store's commitment to honesty and community values. While some wish for lower prices, many feel that the sales and overall experience make Randalls a preferred grocery destination in Austin.
I love this place when I don't want to go to a far supermarket. All the workes are nice and friendly. It's easy to find something that you want. The prices are okay.
July 2025
Jacqueline went above and beyond to assist me in Bakery!! What a gem.
June 2025
Randall's on Balcones is great! We use it like a large convenience store. The Pharmacy people are the best at this location.
