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April 2024 by Gail Molen
The customer service at this store is far superior to any grocery store I’ve ever been to, including the very high end ones. I especially want to acknowledge Daniel, (the store grocery manager, I think), who offered to regularly order a box of 12 of the hard to find flavor (Lemon) Yoplait yogurt I eat daily and set them aside for me and call me when they come in. It’s above and beyond what I’d expect any chain store to do and I’m so appreciative.I’ve found all of this store’s employees to be really helpful as well. Very happy to keep shopping here!
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April 2024 by Brian Hadley
Great customer service. Clean store. Clean restrooms. And even better deals. Great experience all around!
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April 2024 by Jeff Trask
This is a convenient location in Central Austin. They have a good bakery and seafood. Fresh selection of produce with great deli for quick meals. This is my favorite Austin area Randall's. This is a nice, clean and well managed grocery store.
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February 2024 by Suzanne Short
Sad that are closing and a Hobby Lobby is moving in.
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January 2024 by Benjamin Ross (MIND'S EYE MARKETING)
Store doesn’t have drink mix. It’s not in “powdered drinks”. None of the employees even know anything or want to help. Customer service tells me they have minimal selection in FROZEN FOODS endcap. Because that makes sense. Skip this store
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October 2023 by Talha Bulut
I've been coming to this store for eight years. I live in a very remote place in the north. The man working in the bakery causes problems because I always ask for too much bread. And I left without getting the bread I wanted. What a shame, waste of time. Even though I talked to the manager, they did not solve the problem. When that old man wasn't around, I could buy as much bread as I wanted and leave. The woman named Jackie has always been a sincere help to me. ???
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August 2023 by H.F L
We have been shopping in this store for several years now after moving from Houston. It's clean, quiet, good quality products and very friendly clerks (most of them!!!) We enjoyed it very much! However, recently, there is this produce department clerk started behaving in a very rude and even insulting manners. Last week when my wife was shopping there, he even dig into her shopping cart to count items!!! Who gives his this right!!!! If he does not like customer buying on sale items. He should voice his concerns to his store manager or corporate! NOT to DIG INTO CUSTOMERS BASKET!!! PERIOD.!!! We are very disappointed with his manner!
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August 2023 by Priscilla Hon
If you hate the weekend grocery crowd, this Randalls is a hidden gem. Very few people on a saturday afternoon, excellent deals. The interior feels a little dated, but you have everything you need.
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June 2023 by Walter Pittmen
Any issue I've always had while shopping at randalls was handled very briskly by the staff and they have great products. Love it every time. Very frequent user of randalls
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June 2023 by carl Muennink
Any issue I've always had while shopping at randalls was handled very briskly by the staff and they have great products. Love it every time. Very frequent user of randalls
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June 2023 by James Fischer
This was my first time shopping at this particular Randall's...IT WON'T BE THE LAST!This store is smaller than the other Randall's in town but has better quality produce. The staff is friendly and helpful. Just a nice place to shop.Like ALL RANDALL'S YOU NEED TO STICK TO THE SALES ITEMS as everything else is more expensive than HEB.
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May 2023 by Ellen Bell
The front end workers and managers of this Randall’s have been exceptionally kind and patient with my husband for over a year. He has early-stage Alzheimer’s and walks to the grocery most days. Often he comes home and says someone took the time to show him where an unusual item could be found. Thank you, thank you for making this outing a pleasant experience.
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March 2023 by Amy-Michele M.
Randalls Night Manager stole $10 from me after the self check out took my $10. He would not refund the money. Was unprofessional and didn't care how he treated his customers. Would never go again.
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March 2023 by Ariel Cassone
This store is a gold mine of Austin OGs thumbing their noses at the retirement doldrums. It's overpriced like every Randalls and their stocked items are middle of the road... Nothing fancy but dependable upper echelon mediocrity. Sometimes they have great garden stuff out front for pretty good prices and they do have a great meat counter. Management is super nice and cute.
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March 2023 by Deanna Leal
Very bad management. They stalk you. When your in the store. Thinking your going to steal. They do not have good customer service. They need training on that. When a customer fell down in there store, they were very unprofessional with that situation. They not good to there employees. I hear them talk bad to them. Over all they definitely need more training.
