Reformation is a welcoming clothing store that offers a positive shopping experience for all customers. The staff are helpful, friendly, and attentive, providing great recommendations and making shoppers feel at home. Many customers appreciate the knowledgeable associates who listen carefully and assist in finding perfect items, such as jeans and basic tops. The store is well-organized, featuring large fitting rooms and a pleasant setup, making shopping comfortable. Reformation also prioritizes health and safety, with measures like face masks, hand sanitizer available at the entrance, limited store capacity, and frequent cleaning. Contactless payment options are available for added convenience. Customers consistently mention their satisfaction with the service, describing it as unmatched and genuine. The overall experience is often described as fabulous, with many expressing intentions to return and recommending the store to others. Whether visiting for the first time or a repeat visit, shoppers leave feeling appreciated, supported, and eager to come back.
I love the concept of ordering cloths to try on from the dressing room directly. Bought a beautiful dress for a wedding fit beautifully
May 2025
I had a great time shopping in Austin a few weeks ago and stoped by Reformation; This was my first time shopping in the store and the customer service was excellent, especially the associate Cidnee Phillips. She was so sweet, Genuine And honest and was very knowledgeable about the product of the store.
March 2025
My first time in a Reformation and I will most certainly be back. The service here is unmatched!! All of the lovely ladies were so attentive and accommodating. Thank you for an incredible first experience!!
