REI is a popular outdoor store known for its high-quality gear and apparel for activities like hiking, camping, biking, and more. The store offers a wide selection of top brands and their own award-winning REI brand products. Customers appreciate the friendly, knowledgeable staff who are eager to help find the right gear and provide excellent service. Many reviews highlight staff members like Leah, Mike, and Brianna, who go above and beyond to assist customers with patience and care. The store is well-organized, clean, and inviting, making it a pleasant shopping experience. REI also stands behind its products with a 100% satisfaction guarantee and has a good return policy. Members benefit from additional perks, and the store’s commitment to quality and customer service makes it a favorite place for outdoor enthusiasts. Whether someone is new to outdoor adventures or experienced, REI provides helpful advice, a friendly atmosphere, and a wide range of outdoor gear to support their adventures.
Found what I was looking for and got in and out relatively quick. Staff was friendly and helpful as usual.
May 2026
Mark helped me in the shoe department and he is awesome! It was pretty busy today but he handled it like a pro by being attentive to multiple people and giving good feedback. I loved this store before but this experience of finding the perfect hiking boots is why I finally got around to giving a review. Thanks, Mark!
April 2026
Customer service here is great! Andy was very helpful helping me figure out which style of shoes to pick. Definitely coming back to this location 🤩
